Your Officer Team 2011/12
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► Nightline
A confidential listening and information service run by students for students. We’ll listen, not lecture.
Nightline is a support and information service. You can talk to us about absolutely anything without fear of being judged, and you can ask us anything, from the number of your local take away to the opening times of the library, and we’ll try and provide the correct information.
We operate Nightline with the following guiding principles and aims:
- Non-Judgmental and Non-Directive: You can contact Nightline about anything, without fear of being judged or told what to do.
- Confidential: All contact with Nightline is confidential within the organisation, subject to our confidentiality policy.
- Anonymous: The service is anonymous. We will not endeavour to identify any of its users.
- Open Nightly: We aim to be open from 6pm - 8am every night of University of Birmingham term.
How can you get in contact with us?
- We are available every night of term from 6pm until 8am, including Welcome Week.
- Phone: Our phone lines are open from 6pm until 8am. You can find our phone number on the back of your Guild card. If you live in university accommodation, you can also speak to us free of charge by dialling 7999 from your internal phone.
- IM: We have an IM service open from 6pm until 8am. The link is on the my.bham homepage under 'general contacts'.
- Email: You can email Nightline at nightline@guild.bham.ac.uk. We aim to reply to every email within 48 hours. We also offer an email service over the holidays.
- Drop in session: If you want to speak to us face-to-face we offer a drop in service, every night of term from 6pm until midnight at St. Francis Hall.
